SHIPPING and RETURN

SHIPPING

Standard orders ship within 5-7 business days, depending on the time the order is received. Once shipped we will mark your order as such and supply a tracking number.

For Wall Prints
We ship our products via UPS or FedEx Ground because of their large size.  By this reason we also cannot deliver to PO Boxes. Please use a physical shipping address to ensure delivery.

For Desktop Art
Our desktop prints are shipped with USPS Priority mail service. This mail service usually arrives within 2-3 business days of shipping.

Ready to ship world wide.
For INTERNATIONAL orders: please, notice that all VAT payments are customer responsibility.  

RETURNS & REPLACEMENT

 IF YOU DON'T LOVE IT – RETURN IT.

We are confident that you will love your new prints and we offer a no-questions-asked money-back guarantee. If you are not absolutely satisfied with your purchase, you can inform us within 30 days of receipt and receive a free replacement or a full refund for the price of the product.

Please email us at office@newartmix.com order number and the title of art you would like to return or exchange to receive a free return shipping label. We will process your refund or exchange order once your return has been received.

Free return shipping is only eligible for orders shipped within the 48 US continental states and excludes Oversized Prints. The following Oversized Prints are not eligible for free return shipping: 48"x32", 48"x48" or bigger.

If your art was damaged during shipping, just inform us within 5 days after delivery and receive a free replacement (with free shipping).

We are committed to quality products and your satisfaction is 100% GUARANTEED. 


 

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