SHIPPING and RETURN

Shipping

• Free Shipping (U.S. only): All standard U.S. orders ship free. Processing takes 5–7 business days, depending on when your order is received. Once shipped, you’ll receive a tracking number by email.

• Carriers: Due to the large size of our wall prints, we ship via UPS or FedEx Ground. Please note, we cannot deliver to PO Boxes — a physical address is required.

• Worldwide Shipping: We ship internationally! Please be aware that any customs duties, VAT, or import taxes are the responsibility of the customer.

Returns & Replacements

Love it or return it. We want you to be completely happy with your art. If for any reason you’re not satisfied, you may return your order within 30 days of delivery for a full refund or free replacement — no questions asked.

• To start a return, simply email us at office@newartmix.com with your order number and the title of the artwork you’d like to return or exchange. We’ll send you a prepaid return shipping label.

• Free return shipping is available for orders shipped within the 48 continental U.S. states, excluding oversized prints (48”x32”, 48”x48”, and larger).

• If your artwork arrives damaged, please contact us within 5 days of delivery and we’ll send a free replacement right away.

We stand behind our products, and your satisfaction is 100% guaranteed.